Best 74 Live Chat Software products

What is Live Chat Software?

Live chat software is a tool that allows businesses to communicate instantly with their website visitors or customers in real-time. It helps provide quick support, answer queries, and even drive sales by chatting directly with users while they're browsing.

What are the top 10 Customer Service Software products for Live Chat Software?

Product name

Monthly Views

Saved Count

759,210

All-In-One Messenger for Small and Medium Businesses

Botcopy

Chaskiq

1Click

Newest Live Chat Software Products

WhatsApp API

Live Chat Software Core Features

Real-time messaging between customer and agent
Chat transcripts and history available
Automated greetings and chat triggers
Integration with CRM and other tools
Support for multimedia like images and files

Advantages of Live Chat Software?

Improves customer satisfaction by quick responses
Increases sales by engaging visitors timely
Reduces waiting time compared to emails or calls
Provides valuable insights with chat analytics
Easy to use and integrate with existing systems

Who is suitable to use Live Chat Software?

Businesses of all sizes that want to offer immediate customer support and boost engagement on their websites.

How does Live Chat Software work?

The software embeds a chat widget on your website which visitors can use to start a conversation. When a message is sent, it reaches the support agent who replies instantly. Many platforms also let you set canned responses and automated messages to speed things up.

FAQ about Live Chat Software?

Can I use live chat software on mobile devices?

Yeah, most live chat tools have mobile apps or mobile-friendly versions so you can chat with customers on the go.

Is live chat software hard to set up?

Not really, most provide simple setup guides or embed codes that you just add to your website.

Does live chat support multiple agents?

Yep, you can have multiple agents managing chats and even assign chats to specific team members.

Can I customize the chat widget?

Most tools let you change colors, messages, and look to match your brand style.

Do I need special training to use live chat software?

Usually no, the interfaces are user-friendly and intuitive, though some training helps for advanced features.

More Categories

Software de Suporte Técnico Software de Chat ao Vivo Software de Atendimento ao Cliente nas Redes Sociais Software de Lembrete de Compromissos Software de Contact Center Software de Base de Conhecimento para Contact Center Software de Gestão de Recursos Humanos para Contact Center Software de Análise de Fala Software de Gestão de Reclamações Software de Pagamentos para Centros de Contacto Software de Gestão de Comunicações com Clientes

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About Live Chat Software

Explore our curated collection of Live Chat Software — Software products evaluated and listed on AI-U. This category currently includes 74 products, each reviewed for functionality, pricing transparency, and real-world applicability. Use the filters to narrow results by pricing model (free, freemium, or paid), user rating, deployment type, and specific features. Each listing includes a detailed feature breakdown, pros and cons, and user reviews to help you compare options side by side. Live Chat Software products are part of the broader Software channel on AI-U. If you are unsure which category fits your needs, browse the full channel listing or use the search function to find specific tools. Our editorial team evaluates each product in Live Chat Software for AI-specific capabilities, ease of integration, documentation quality, and total cost of ownership. User ratings reflect verified experiences from professionals who have used these tools in production environments. We update our evaluations regularly as products release new features, change pricing, or shift their market positioning.