Sprinklr Social
Why Choose Sprinklr Social?
You should choose Sprinklr Social if you're serious about managing your brand's presence across tons of social channels. It’s packed with AI-powered tools for content creation, engagement, and deep analytics, making it a powerhouse for teams wanting to boost customer experience and marketing impact.
Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.How do you position yourself against your competitors?For over a decade, Sprinklr has been the undisputed leader in providing social media management for the world’s most iconic brand.Sprinklr Social’s self-serve plan is the most comprehensive social media management solution, with a simpler interface, built-in listening, OpenAI’s ChatGPT integration and over 100 exclusive features for better planning, publishing, engagement, and analytics.Larger, distributed teams with needs across insights, marketing and customer service can leverage Sprinklr Social’s Enterprise offering for advanced customization, 3x wider channel coverage, unmatched global governance and 5x more in-depth analytics with custom metrics.Sprinklr Social also comes pre-packaged with Sprinklr AI, the industry-leading AI for specific nuanced tasks such as sentiment & intent analysis, obtaining insights from large unstructured data and recommending relevant actions for managing customer experience.
Sprinklr Social Introduction
What is Sprinklr Social?
Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs
How to use Sprinklr Social?
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Why Choose Sprinklr Social?
You should choose Sprinklr Social if you're serious about managing your brand's presence across tons of social channels. It’s packed with AI-powered tools for content creation, engagement, and deep analytics, making it a powerhouse for teams wanting to boost customer experience and marketing impact.
Sprinklr Social Features
Social Management
- ✓Social Analytics
- ✓Social Publishing
- ✓Social Engagement
- ✓Social Ads
Reports & Dashboards
- ✓Report Customizability
- ✓Report Exporting
- ✓Scalability
Social Analytics
- ✓Competitor Analysis
- ✓Post Performance
Content & Collaboration
- ✓Content Calendar
- ✓Users and Permissions
Monitoring & Listening
- ✓Social Measurement
- ✓Influencer Identification
Data Management & Analysis
- ✓Sentiment Analysis
- ✓Social Reporting