CallTrackingMetrics
CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.How do you position yourself against your competitors?CallTrackingMetrics doesn’t put marketers in a box. It gives them the space to be themselves. Customize your setup, integrations, and automated workflows to fit your strategy. There’s no one way to use CallTrackingMetrics, and it grows with you as you explore the seemingly endless ways to enhance your marketing efforts. Start with industry leading call tracking, then layer on more channels like SMS marketing, and align Marketing and Sales with lead routing, scoring, and advanced communication tools and reporting.On the rare occasion that CallTrackingMetrics is missing something your team needs, our culture is to build it for you, or with you. Have a development team? You’d be amazed at what some of our customers have built on top of our already robust software through our API and lambda functions. Plus, you’ll be shocked how knowledgeable and friendly our support team is and how accessible our development leadership is.
CallTrackingMetrics Introduction
What is CallTrackingMetrics?
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools marketers use every day like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. CTM was one of the earliest call tracking providers and remains owned by its husband and wife founders, Todd and Laure Fisher. CallTrackingMetrics is named industry leaders, year after year, by top software publications like G2 and Capterra and regularly recognized for its growth and innovative culture.
How to use CallTrackingMetrics?
Visit website for more info
Why Choose CallTrackingMetrics?
Choosing this means getting a flexible call tracking platform that grows with your marketing needs. It’s highly customizable, integrates with tons of tools, and offers powerful analytics to make sure you’re making the most of every call. Plus, their support and dev team are super helpful if you wanna build custom stuff.
CallTrackingMetrics Features
Phone Number Management
- ✓Local Phone Numbers
- ✓Toll-Free Numbers
- ✓Port Existing Numbers
Tracking
- ✓Visitor & Keyword Tracking
- ✓Dynamic Number Insertion
- ✓Multi-Channel Call Attribution
Call Routing
- ✓IVR
- ✓Call Scheduling
- ✓Geo-Routing
Analytics
- ✓Call Data
- ✓Call Recording
- ✓Advanced Reporting
- ✓Conversation Intelligence
Administration
- ✓Privacy, Security, and Compliance
- ✓Performance and Reliability
Pricing
Marketing Lite
Attribution essentials to measure the impact of your marketing efforts
- ✓ Unlimited users
- ✓ Attribute calls and texts to their source
- ✓ Standard call recording, forwarding, and IVR routing
- ✓ Manually score, convert, and tag calls
- ✓ Easy-setup integrations with Google and Microsoft
- ✓ Access to knowledge base, training center, and ticket hub
Marketing Pro
Conversation intelligence & automation to put actionable data in your hands.
- ✓ Agency-friendly with white label options & included sub-accounts
- ✓ FormReactor® to build and track web forms
- ✓ AskAI powered by ChatGPT
- ✓ Triggers to automate custom lead workflows, scoring, & analysis
- ✓ API access and developer resources for a fully customizable solution
- ✓ Enhanced security and HIPAA/GDPR compliance
- ✓ Full access to live support from product experts
Sales Engage
A full-suite designed for sales to convert more leads, faster
- ✓ Customizable softphone to power inbound and outbound teams
- ✓ Engage your pipeline over voice, text, chat, and form
- ✓ Smart Dialer and advanced outbound technology
- ✓ Advanced skills and weight-based routing
- ✓ Dynamic call scripts and live coaching tools
- ✓ Real-time dashboards and team performance reporting
- ✓ Premium sales and CX integrations including Salesforce, Zoom, and Gong
Enterprise
Customize your plan with enterprise-grade features that scale with you
- ✓ Flexible structure to scale with unlimited sub-accounts
- ✓ Dedicated account management team and expedited response times
- ✓ Full access to industry-leading Premier Help Desk team
- ✓ 20 hours of personalized, extended onboarding
- ✓ Indefinite version history access and data restoration
