Birdeye
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one pla...
Why Choose Birdeye?
Birdeye is perfect if you want to boost your online reputation and really understand your customers. It’s not just about reviews — it helps you connect, monitor social media, and get deep insights to improve customer experience and grow your business.
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.How do you position yourself against your competitors?Rather than simply cleaning up reputations, listening to social channels, or distributing surveys, we’ve developed a platform that integrates all of the above and dives beneath the surface, closing the loop between reputation management and customer experience. This mutual understanding between business and customer builds the trust required to increase sales.
Birdeye Introduction
What is Birdeye?
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
How to use Birdeye?
Visit website for more info
Why Choose Birdeye?
Birdeye is perfect if you want to boost your online reputation and really understand your customers. It’s not just about reviews — it helps you connect, monitor social media, and get deep insights to improve customer experience and grow your business.
Birdeye Features
Consumer Intelligence
- ✓Customer Feedback
- ✓Competitive Intelligence
- ✓Sentiment Analysis
Reporting
- ✓Corporate Reporting
- ✓Dashboard
Media Monitoring
- ✓Social Networks Monitoring
- ✓Social Media Management
- ✓Digital Media Monitoring
Feedback Management
- ✓Custom Reports and Dashboards
Feedback Analysis
- ✓Thematic Analysis
- ✓Sentiment Analysis
- ✓NPS/CSAT Scoring
Feedback Sources
- ✓Online Reviews
- ✓Surveys
- ✓Customer Service Channels
Pricing
Pricing information not available