BoldDesk
Why Choose BoldDesk?
Choosing this means getting a modern, customizable help desk solution that makes customer service simpler and more efficient. It’s budget-friendly and backed by a company known for solid products and great support, perfect for streamlining your support ops.
BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.
BoldDesk Introduction
Qu'est-ce que c'est BoldDesk?
BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.
Comment utiliser BoldDesk?
Use BoldDesk to manage customer inquiries through various channels like email, live chat, and social media. Automate workflows, create a knowledge base for self-service, and analyze support metrics to improve performance.
Pourquoi choisir BoldDesk?
Choosing this means getting a modern, customizable help desk solution that makes customer service simpler and more efficient. It’s budget-friendly and backed by a company known for solid products and great support, perfect for streamlining your support ops.
BoldDesk Caractéristiques
Platform
- ✓Customization
- ✓User, Role, and Access Management
- ✓Reporting
- ✓Dashboards
Ticket and Case Management
- ✓Ticket Creation User Experience
- ✓Ticket Response User Experience
- ✓Workflow
- ✓Automated Response
- ✓SLA Management
- ✓Attachments/Screencasts
- ✓Ticket Collaboration
- ✓Customer/Contact Database
Communication Channels
- ✓Customer Portal
- ✓Email to Case
Internal Use
- ✓Customization
FAQ
Prix
BoldDesk® for Startups
Exclusive free program provides qualifying startups with 10 Momentum plan agents at no charge for the first year.
- ✓ Qualifying startups get free use of BoldDesk® for a period of 12 months
- ✓ 10 Agents at no charge
- ✓ All the features of the BoldDesk® "Momentum" plan
- ✓ World-class support included - Help getting started + Questions answered along the way
- ✓ Free data migration
- ✓ Rapid onboarding process
- ✓ Clear qualifying criteria - See https://www.bolddesk.com/startups to review the terms and apply!
- ✓ Created by Syncfusion®, a company that is itself 100% bootstrapped and fast-growing. While BoldDesk® is enterprise-ready, we still prioritize startups and SMBs.