Richpanel
Why Choose Richpanel?
You should choose Richpanel if you want your customer service to stand out and actually win customer trust. It’s got everything from multi-channel support to self-service portals, making it easier for your team to respond fast and keep customers happy.
Make customer service your #1 differentiator!
Richpanel Introducción
¿Qué es Richpanel?
Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage large volumes and d) win customer trust. ✅ Self-service portal to automate repetitive questions. ✅ Multi-channel help desk & live chat. ✅ Reply faster with context. ✅ Get sales through live chat. ✅ Comprehensive customer service reports.
Cómo usar Richpanel?
Richpanel can be used by integrating it with your existing e-commerce platform and customer service channels. Set up a self-service portal, configure automation workflows, and manage all customer interactions from the unified dashboard. The platform also offers migration support to ease the transition from other help desk solutions.
¿Por qué elegir Richpanel?
You should choose Richpanel if you want your customer service to stand out and actually win customer trust. It’s got everything from multi-channel support to self-service portals, making it easier for your team to respond fast and keep customers happy.
Richpanel Características
Platform
- ✓Customization
- ✓User, Role, and Access Management
- ✓Reporting
- ✓Dashboards
Ticket and Case Management
- ✓Ticket Creation User Experience
- ✓Ticket Response User Experience
- ✓Workflow
- ✓Automated Response
- ✓Customer/Contact Database
Communication Channels
- ✓Customer Portal
- ✓Email to Case
- ✓Live Chat Support
Communication
- ✓Pop-up Chat
- ✓Notifications
Internal Use
- ✓Customization
¿Preguntas frecuentes?
Precios
Starter
$29 per additional user per month charged monthly. $24 per additional user per month charged annually or $288/year and save 17%. Channels: Live Chat + Email
- ✓ Help desk
- ✓ Email & Live Chat
- ✓ Facebook and Instagram Integration
- ✓ Shopify Integration
- ✓ Basic Reports
- ✓ Self service add-on : from $100/mo
Regular
$49 per additional user per month charged monthly. $40 per additional user per month charged annually or $480/year and save 18%.