Rezolve.ai
Why Choose Rezolve.ai?
Choose this if you want to supercharge your IT service desk with AI right inside Microsoft Teams. It automates ticket handling, gives quick personalized support, and helps your team resolve issues faster, making employee support way smoother and cheaper.
Rezolve.ai – an MS Teams native, conversational AI powered Enterprise Service management platform, is bringing Employee support and engagement to MS Teams, heralding a new era of automation and employee experience. We are an AI powered Enterprise Service management product, that makes outstanding employee support possible by focusing on “Auto-resolution” of repetitive employee issues.How do you position yourself against your competitors?Rezolve.ai is best suited for any business looking to automate its employee service desk process resulting in higher employee productivity. Ideally suited for employee requests for IT & HR process.
Rezolve.ai Introducción
¿Qué es Rezolve.ai?
Rezolve.ai is the next evolution in ITSM, harnessing the power of Generative AI to turn support teams into AITSM heroes. It delivers a quantum leap in employee productivity—often by up to 5%. Merging effortlessly with Microsoft Teams, Rezolve.ai reshapes the IT service management landscape, fueling a revolution that transcends legacy systems. It crystallizes into an essential asset for progressive enterprises, unlocking the full spectrum of enterprise knowledge and pioneering digital dexterity for groundbreaking business outcomes. Rezolve.ai brings a modern, AI-powered service desk experience to employees within Microsoft Teams. It provides contextual and personalized employee support, delivering help in seconds and driving up self-service and high levels of auto-resolution with reduced service cost using AI and Machine Learning. The platform helps in achieving low incident response times, outstanding auto resolution rates and higher CSATs using out-of-the-box automation skills.
Cómo usar Rezolve.ai?
Rezolve.ai integrates with Microsoft Teams, allowing employees to access knowledge, create and update tickets, and approve tasks through natural conversations. It provides real-time notifications and updates within the Teams environment.
¿Por qué elegir Rezolve.ai?
Choose this if you want to supercharge your IT service desk with AI right inside Microsoft Teams. It automates ticket handling, gives quick personalized support, and helps your team resolve issues faster, making employee support way smoother and cheaper.
Rezolve.ai Características
Incident Management
- ✓Automate Ticket Routing
- ✓Ticket Prioritization
- ✓Ticket Notifications
- ✓Knowledge Base
- ✓Knowledge Base/Ticket Integration
Reporting
- ✓Dashboards
- ✓Time Tracking
- ✓Surveys
Access & Usability
- ✓Mobile
- ✓Self Service
- ✓Active Directory
- ✓Multi-Channel Access
Responses
- ✓Personalization
- ✓Route To Human
- ✓Natural Language Understanding (NLU)
¿Preguntas frecuentes?
Precios
Core
MS Teams based Easy Conversational Ticketing to Manage Service Desk
- ✓ Rezolve.ai Teams App
- ✓ Web interface
- ✓ Rezolve.ai mobile app
- ✓ Knowledge management
- ✓ Virtual agent
- ✓ User Management
- ✓ Live chat