Name: Zaia
Brand: AI_TOOL
Availability: InStock

Question 1

What is an AI Agent?

Accepted Answer

An AI Agent is like an employee for your company that answers customer questions, provides support, and even makes sales for you. The difference is that it is an artificial intelligence, so it works 24/7 and does everything you tell it to. With Zaia, you can create your own AI Agent without needing to know how to program. Just include the information about your products and services, and it's ready to work for you on your digital channels (like WhatsApp, e-commerce, Instagram, etc.).

Question 2

Is there a free trial to try out Crie o meu Agente AI?

Accepted Answer

Yes, all our plans have a free trial with 1 Agent available for testing. You can create the Agent, feed the knowledge base with your own data, and integrate it into your digital channel (WhatsApp, website...).

Question 3

How many AI Agents can I have?

Accepted Answer

The number of agents will depend on the plan chosen. For testing, you will have 1 Agent available, as well as for the initial plan. To learn more details about the plans, just access the available Plans page.

Question 4

Can I change my plan in the future?

Accepted Answer

Yes, all plans can be changed at any time.

Question 5

What is the cancellation policy?

Accepted Answer

It is possible to cancel the plan subscription within 7 days, with a full refund. However, after the eighth day, the refund will not be offered, but it will still be possible to cancel without any additional fees. To cancel your plan, just access Support and then Manage Plan.

Question 6

What payment methods are available?

Accepted Answer

As they are subscription plans, payments are made by credit card. But our team is studying how to enable payments with Pix.

Question 7

What types of subscription plans are available?

Accepted Answer

We have plans available for monthly or annual payment. To learn about the values and details, just access the available Plans page.

Question 8

Can I use my AI Agent on Whatsapp?

Accepted Answer

Yes, on Whatsapp and Whatsapp Business. In addition, you can also integrate your AI Agent on your Instagram and Messenger.

Question 9

What is the difference between the messages to use on the productivity platform and the messages that are used in an external channel?

Accepted Answer

The messages used on the productivity platform are related to the Agents provided by Zaia and that aim to help you in your day to day. The messages used in an external channel refer to the exchange of messages carried out between an Agent created by you and used by your users in your channel, chosen in the "Where to use" tab

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