Name: Sonix AI
Brand: AI_TOOL
Availability: InStock

Question 1

What is the difference between your plans?

Accepted Answer

The Standard plan is a single-user pay-as-you-go option for small projects. Premium and Enterprise plans are multi-user subscriptions with a monthly/yearly fee plus a per-hour transcription fee, ideal for higher volume or collaboration.

Question 2

What do you mean by hourly rate?

Accepted Answer

The 'per hour' transcription rate refers to the length of the audio or video file you upload, not the time it takes to transcribe or use the software. Billing is prorated to the nearest second.

Question 3

Are there additional charges for translation?

Accepted Answer

Yes, automated translation is an extra charge, billed at the same rate as your transcription rate. This also applies to alignment and burn-in subtitling.

Question 4

Can I cancel my subscription plan anytime?

Accepted Answer

Yes, you can cancel your Premium or Enterprise subscription from your account page. You will stop being billed, but can still upload and transcribe until your subscription anniversary.

Question 5

Do you offer any discounts?

Accepted Answer

Yes, discounts are available for students, teachers/professors, faculty members, non-profits, and for writing a 300+ word online article about Sonix. High-volume transcription (over 1,000 hours/year) may also qualify for discounts.

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