Screen Recordings by Screendesk

Screendesk empowers customer support team with async and sync video messaging. - Request screen recordings from your customers: instead of making users explain an issue via text or live call, give them the option to record their screens. Clear up confusion and resolve complex issues faster using async video messaging. - Send how-to videos to your customers: make it easy for customers to understand a product or concept using video to share information and demonstrate next steps. - Real-time screen sharing with with your customers: support agents can use screen sharing on video calls to walk customers through solutions - Collect browser metadata: recordings also come with additional metadata such as operating system, hardware, and browser details. - Automatically receive the recorded videos: recorded videos will be added as new reply in your tickets. - No download or installs: works on any desktop browser. Your customers simply click on the link and start recording. - Easily share video with your team: share feedback and troubleshoot problems across internal teams even faster. You can also connect Screendesk to Slack. - Custom branding: add your logo and customize the recorder’s colors. Current user rating: 4.4 out of 5 based on verified user reviews. Ratings reflect real user experiences in production environments. Pricing: $0.00 3 User Per Month. AI-U provides independent editorial assessments based on hands-on evaluation. Our listings include feature comparisons, integration guides, and pros/cons summaries to help you make informed decisions. Check the full product page for screenshots, video walkthroughs, community discussions, and detailed pricing breakdowns. We verify pricing information monthly and update our reviews when significant product changes occur.