iPlum

What is iPlum?

iPlum is a mobile first solution for business professionals. It works on your existing smartphone without changing carriers. You get a separate line with calling, texting and phone system features. It is simple to use, backed with enterprise security controls. The platform provides HIPAA compliance for healthcare professionals and Mobile communication compliance for financial & legal sector employees. Businesses can get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply and more for their mobile line. Differentiators: • Dual Call Reliability With Voice Network Mode ‍iPlum can use your voice network to route calls with carrier class reliability without relying on VoIP internet data and still show your iPlum number as Caller-ID or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution. ‍ • Team Account ‍Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions with a online account. ‍ • Secure Texting Channels ‍Both regular and secure texting. Send regular text using iPlum number or setup secure texting channels for compliance purposes. The other side will simply download iPlum app and setup a free account for secure texting. This can be a doctor texting their patient using secure channel. ‍ • Business Hours ‍Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. ‍ ‍ • Auto Text Reply ‍Send smart business text for missed calls or texts. Tell your customers you care. ‍ ‍ • Phone tree with Auto Attendant & Virtual Extensions ‍Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users. ‍ • Text Archiving, Backup ‍Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate Backup Plan. ‍ • Text to Email ‍You can setup options to receive your texts via email when you have enhanced backup plan. • Text Templates ‍For frequently sending similar text to your clients, setup text templates in your iPlum app when you have enhanced backup plan. ‍ • Voicemail Transcription Get your voicemail as easy to read text with audio files directly in your inbox. Listen to voicemail at your convenience and save audio files offline. You can update enhanced voicemail feature online. ‍ • Call Recording ‍Record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording. ‍ ‍ • Block Spam Numbers ‍iPlum is a business service with full privacy. There is a free feature in iPlum to block numbers from calling & texting you • HIPAA & HITECH Compliance For professionals working in compliance industry, protect client information HIPAA & HITECH. ‍ • Advanced Password Policy ‍The account administrator can setup advanced password policy applicable to primary and all sub-accounts: Two factor authentication, Password complexity, Password expirations, App passcode and more. ‍ • Fax Line ‍Get a secure cloud based fax line for your business. You can get a new line or port your existing fax number into iPlum.