Name: Customgpt
Brand: AI_TOOL
Availability: InStock
Rating: 5

Question 1

Do you have a free trial?

Accepted Answer

Yes, Enjoy full access to all Standard features of CustomGPT.ai, for 7 days without any charges.

Question 2

Who is eligible for the 7-Day Free Trial?

Accepted Answer

Everyone is eligible for the 7-Day Free Trial at CustomGPT.ai. All you need to do is open a new account with us.

Question 3

What features are included in the Free Trial?

Accepted Answer

The Free Trial allows you to experience the features specific to the plan you choose during signup—be it standard or premium.

Question 4

How do I sign up for the Free Trial?

Accepted Answer

Signing up for the Free Trial is straightforward. Simply click here to create an account, and then follow the on-screen instructions to start your trial. You will be asked to provide basic information such as your name, email address, and password.

Question 5

What happens after the 7-day trial period ends?

Accepted Answer

Once your 7-day trial period expires, you will automatically be charged for the pricing plan you selected during sign-up.

Question 6

Is credit card information required to sign up for the Free Trial?

Accepted Answer

Yes, we require credit card information when you sign up for the Free Trial. This helps us reduce fraud and verify that only genuinely interested users are signing up.

Question 7

How can I cancel my trial if I decide not to continue?

Accepted Answer

If you decide that CustomGPT.ai is not for you, canceling your trial is simple. Log in to your account, navigate to the billing page, scroll to the bottom, and you will find the “Cancel Subscription” button. Click it to end your subscription, and you will not be charged.

Question 8

What kind of support can I expect during the trial period?

Accepted Answer

During the Free Trial, support is limited but we encourage you to first consult our comprehensive documentation, which can be accessed here. If you are interested in exploring more tailored solutions, such as those available with our Enterprise plans, our sales team is readily available to assist you. For such inquiries, please feel free to contact our sales department directly.

Question 9

Is there a guide or tutorial available to help me get started during the Free Trial?

Accepted Answer

Yes, to help you get started, you can follow our usual Get Started guide. This guide provides step-by-step instructions on how to create, customize, and deploy your chatbots.

Question 10

How can I integrate the chatbot into my website or application?

Accepted Answer

Integrating your chatbot into your website or application is straightforward. Follow our Guide, which includes detailed instructions on integration.

Question 11

What happens if I hit my plan's limits?

Accepted Answer

When you hit your plan limit, the system will stop indexing new data (for “word” limits) or stop responding to queries (for “query” limits).  We would suggest signing up to the correct sized plan based on your data and query volume requirements. A good rule of thumb: 10M words is about 50MB of data (your actual words might vary!)

Question 12

What is words stored?

Accepted Answer

Words stored is the amount of active words being stored from your indexed content across all of your agents. The words stored limit operates like a storage limit would on your iPhone or computer. When data is added, it goes up, and when data is removed, it goes down.

Question 13

Are words stored shared among my bots, or are they per individual bot?

Accepted Answer

Words stored are counted on an account level, meaning all your bots share the same limit. If you need a higher limit, please contact our sales team.

Question 14

Are monthly GPT-4 queries shared among my bots, or are they per individual bot?

Accepted Answer

Monthly GPT-4 queries are counted on an account level, meaning all your bots share the same limit. If you need a higher limit, please contact our sales team.

Question 15

Does it cost anything to add my team?

Accepted Answer

Standard plan is the best for small teams. Pricing scales up with the usage of credits across your account. If you have multiple team members, then Premium and Enterprise plans are better suited to your needs and with these you will receive a higher level of support.

Question 16

What is CustomGPT's refund policy?

Accepted Answer

We hold our customers responsible for managing their accounts, credit limits, and overages. Refunds are only applicable to the current subscription charge on your account, not for overage charges from the prior month or additional charges added to your account. Please note that we incur significant charges to index your content and respond to chatbot queries.

Question 17

Is the content from CustomGPT original?

Accepted Answer

The content generated by CustomGPT is based on the content indexed in your agent + the general language models supported by ChatGPT.

Question 18

What are the available payment methods?

Accepted Answer

CustomGPT supports all major credit cards and debit cards. We secure your payment method using Stripe for your privacy and protection. CustomGPT does not accept Paypal, prepaid cards, or other cash apps at this time.

Question 19

Where can I read reviews of CustomGPT?

Accepted Answer

Ever since we built CustomGPT (for our own needs actually!), we have been inundated with friends and business colleagues who want their own CustomGPT. Please see the testimonials

Question 20

What's the fastest way to learn how to use CustomGPT?

Accepted Answer

Please see our FAQ to get started. Even better: Just ask our CustomGPT chatbot in the bottom right corner. This chatbot has indexed all of our business content. If you still need help, just email hello@customgpt.ai.

Question 21

Does CustomGPT read or write in other languages?

Accepted Answer

Yes, CustomGPT supports 92+ popular languages.

Question 22

Can I remove the "Powered by CustomGPT" Branding?

Accepted Answer

Yes – you can now white-label and remove the “Powered by CustomGPT” branding (requires Premium plan or higher)

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