Akita
Why Choose Akita?
Choosing this is smart if you wanna get serious about customer success without the headache. Akita gives you a unified view of your customers, customizable health scores, and automated alerts so you can spot churn risks early and grow your revenue. It’s perfect for teams wanting to build a customer-focused culture with tools that actually help get the job done.
Akita is a Customer Success Management platform that helps companies nurture, retain, and grow revenue from their existing customer base, it integrates with many software-as-a-service products to provide a 360-degree view of each customer, customer health scoring, automatic alarms, customer playbooks, voice-of-the-customer reporting and more.
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Akita Introduction
What is Akita?
Akita is a Customer Success Management Platform designed to help you reduce customer churn and increase revenue from your existing customers. With Akita you can: ⇒ Achieve a single, unified view of your customer data ⇒ Build intentional and effective Customer Success processes ⇒ Develop a scalable Customer Success program ⇒ Measure the performance of your Customer Success team ⇒ Be the driving force toward a customer-focused company culture Akita offers you: ⇒ One-click integrations with over 100 different SaaS tools ⇒ Unlimited segments for your accounts and contacts ⇒ Fully-customizable customer health scores ⇒ Unlimited playbooks—triggered by user behavior (good or bad) ⇒ Activity or health-related alerts ⇒ Goal-oriented Reviews feature ⇒ Hyper-focused CSM inbox ⇒ Team or company-wide Slack notifications ⇒ Two-way Salesforce sync (Pipedrive coming soon) ⇒ CSM activity reporting No contract • Unlimited users during your trial • White glove onboarding
How to use Akita?
Visit website for more info
Why Choose Akita?
Choosing this is smart if you wanna get serious about customer success without the headache. Akita gives you a unified view of your customers, customizable health scores, and automated alerts so you can spot churn risks early and grow your revenue. It’s perfect for teams wanting to build a customer-focused culture with tools that actually help get the job done.
Akita Features
Features
Feature information not available.
Pricing
Start
Perfect for Startups with a limited budget and in-house development resources. Use Akita's full-featured REST API and Javascript SDKs to build powerful, scalable Customer Success processes.
- ✓ Full API access
- ✓ Single view of the customer
- ✓ Unlimited Dashboards
- ✓ Powerful Segments
- ✓ Task management
- ✓ Email support